Import the license file manually

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1. License Management Tool

Go to the Windows Start menu and right-click on License Management Tool>More>Run as Administrator in the folder IRONCAD 20** (Current version).

2. Import a License Sent from Support

Here you select Import a License Sent from Support. Then click Next>

Click here if you get an error message during the process

If you get an error message after the installation process is complete, it may be because you have a space in your Windows username. Try unpacking the installation file manually by following the steps below. We have written how to do this in both Windows 11 and Windows 10.

This is for Windows 11
If the path to the folder that handles "My Documents" and "Downloaded Files" etc. contains a space in your username (\Firstname_space_Password\) you need to manually unpack the installation file, otherwise an error message will appear during installation. To unzip, you can for example use WinRAR/WinZIP or preferably the easy to use and compact 7-zip: https://www.7-zip.org/
Then you can right-click on the file you downloaded and choose Show more options

Then select 7-zip followed by Unzip to "IronCAD_DCS2023SP1_SWE\

Then run the installation file itself in the new folder by right-clicking on the *.exe file and selecting Run as administrator:

This applies to Windows 10
If the path to the folder that handles "My Documents" and "Retrieved Files" etc. contains a space in your username (\Firstname_Space_Password\) you need to manually unzip the installation file, otherwise an error message will appear during installation. To unzip, you can use WinRAR/WinZIP or the easy to use and compact 7-zip: https://www.7-zip.org/

Then you can right-click on the file you downloaded and choose to unzip it into a new folder which will be created automatically.

Then run the installation file itself in the new folder by right-clicking on the *.exe file and selecting Run as administrator:

3. Select the *.pkg file

Then go to the path where your *.pkg file was saved. Select the file and then press Open

4. Dialog box

In this mode, you will see a dialog box stating that the license file has been imported. Then press Ok on the dialog box.

5. Overview of licences

Here you can now see an overview of all activated licenses on your computer. You should now see your activated license.

License activation is now complete. Did you encounter any problems during activation? Please contact our support and we will help you.

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