Contact us

Answer: You can always reach us at info@solidmakarna.se or by phone on 08 556 185 40. We can help you with general questions about our products, solutions and services in IRONCAD and related CAD solutions. Our team can advise on which CAD software is best suited for your business, how to optimize workflows, and provide guidance on training options and licensing solutions.

Answer: For technical support , send an email to supportsolidmakarna.se or call 08 556 185 48. We can help you with everything from installation and license management to advanced features in IRONCAD, such as Sheet Metal, TriBall, Sketch and dual solid kernels. Our support team is experienced and can guide you step by step, both via email, phone and remote control.

Answer: Our offices in Stockholm, Sundsvall and Eskilstuna are staffed during normal office hours. We respond to emails as soon as possible, usually the same day. The phone lines are open during weekdays, and you can also book appointments for more advanced support, demonstration or training.

Answer: Our head office is located at Olivecronas väg 24, 113 61 Stockholm. We also have two branches:

• Sundsvall: Sjögatan 23, S-852 32 Sundsvall

• Eskilstuna: Kognevägen 7, 64431 Eskilstuna

The offices are used for support, training, consultation and product demonstrations. You are always welcome to visit us for advice on 3D CAD and IRONCAD, or to participate in our training courses and webinars.

Answer: To book training or demo, contact us via info@solidmakarna.se or by phone. We offer both basic and advanced training on site, remotely or customized business solutions. Our courses cover everything from Sheet Metal and TriBall to advanced 3D modeling with Sketch and dual solid kernels. We also provide tips on how to optimize workflows, save time and avoid common mistakes.

Answer: Yes! We have extensive experience in handling files from SolidWorks, Inventor, CATIA and other 3D CAD programs. We show you how to import and export in the best way, avoid geometric problems and ensure correct topology. You will be supported in how to switch between different CAD systems without losing precision.

Response: We aim to respond to emails the same day during office hours, and the phone lines are manned so you can get help quickly. For more complex issues, we can schedule video meetings or remote sessions to troubleshoot and fix issues directly in your 3D model, saving you a lot of time.

Answer: Yes! Our team has extensive experience and can provide concrete tips for efficient modeling, smarter workflows, and how to make the best use of features such as Sheet Metal, TriBall, Sketch, and dual solid kernels . We'll show you how to avoid common mistakes, increase productivity and get the most out of your CAD software.

Answer: We offer free training materials, webinars and sample projects that guide you from basic features to advanced workflows. It's perfect for both beginners and experienced designers who want to deepen their knowledge of IRONCAD and other 3D CAD solutions.

Answer: We help companies solve problems such as CAD file import/export errors, conflicts between different CAD systems, parameters not behaving as expected, non-manifold geometries, sheet metal expansion issues, and creating accurate 3D models.

Answer: Yes, we offer support via remote control, phone and email. This allows us to help you quickly no matter where you are. Support works just as well for individual users as it does for entire company installations, including multiple workstations and offices.

Answer: We'll help you install new versions, move licenses, and ensure that all files and projects work properly after the upgrade. We also provide tips on new features and how they can be used to streamline your work.

Answer: Yes! We can show you how to best prepare models for production, such as laser cutting, bending or CNC milling. We advise you on DXF export, Sheet Metal expansion and ensure the geometry is correct for machines and manufacturing processes.