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2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

I have accidentally closed the story tree (Scene Browser). How do I get it back?

Level of knowledge:

Right-click on a "free space" and select "Scene Browser"...

2020-01-01

3D Scene (ICS)

Frequently asked questions (FAQ)

2020

2020

If I double-click on a file, the wrong version of IRONCAD opens. How do I solve this?

Level of knowledge:

Make sure IRONCAD is down. Then go to Start>IronCAD Mechanical >IPROSettings...

2020-01-01

License activation

Frequently asked questions (FAQ)

2020

2020

I get a message that there is no license to activate?

Level of knowledge:

Make sure that you have the right license type and that you are using the right method to activate your license. For example, if you have a hardware lock, you do not need to use the license certificate...

2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

How to update min license for Mechanical?

Level of knowledge:

Here you can read the license activation guide for IronCAD Mechanical ...

2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

What kind of computer do I need to run IronCAD DCS?

Level of knowledge:

Please have a look at our computer specification here:https://www.solidmakarna.se/computer-specification-for-ironcad-dcs‍...

2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

I can't download the installation file?

Level of knowledge:

If you try to download the installation file with MS Edge, it has a built-in protection that stops the installation file from running...

2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

How can I see which version of IRONCAD I have installed?

Level of knowledge:

You can see which version of IronCAD Design Collaboration Suite you have installed in a few different places in the program and in Windows...

2020-01-01

3D Scene (ICS)

Frequently asked questions (FAQ)

2020

2020

How do I change the default template for the 3D scene?

Level of knowledge:

Go to the button New... and select Scene and OK. Select the 3D template to be the default and click on the button‍ Set Selection as Default Template...

2020-01-01

License activation

Frequently asked questions (FAQ)

2020

2020

Why have I not received the license file for IC Mechanical?

Level of knowledge:

This may be because your support period has expired. Contact us for more information...

2020-01-01

IC Mechanical

Frequently asked questions (FAQ)

2020

2020

How can I see which version of IC Mechanical I have installed?

Level of knowledge:

You can see which version you have of Mechanical in a few different places...

2020-01-01

IC Mechanical

Frequently asked questions (FAQ)

2020

2020

What is the latest version of Mechanical and how do I update?

Level of knowledge:

We continuously release updates to Mechanical. Download and install the latest version of Mechanical here...

2020-01-01

3D Scene (ICS)

Frequently asked questions (FAQ)

2020

2020

Where can I find my 3D scene templates?

Level of knowledge:

Make sure you can see hidden files and folders. You can do this by going to the View tab in Windows Explorer>View hidden objects...

2020-01-01

3D Scene (ICS)

Frequently asked questions (FAQ)

2020

2020

What is the anchor point of IronCAD DCS?

Level of knowledge:

We have written a guide on how the anchor point in IronCAD DCS works:Here you can read the guide...

2020-01-01

License activation

Frequently asked questions (FAQ)

2020

2020

I get a message when I close the program that the license has expired?

Level of knowledge:

It is the IC Mechanical add-on that provides this kind of warning. The license for IC Mechanical is linked to your support period...

2020-01-01

IC Mechanical

Frequently asked questions (FAQ)

2020

2020

My catalogs for Mechanical are not displayed. How do I get them?

Level of knowledge:

Please read this post: https://www.solidmakarna.se/support-blog/I-can't-get-to-my-catalogues-how-do-I-follow-them-again...

2020-01-01

Installation and troubleshooting

Frequently asked questions (FAQ)

2020

2020

I have saved files in the latest version of IronCAD DCS, can I open them in an earlier version?

Level of knowledge:

Files saved in the new version cannot be opened in older versions. This is partly due to the fact that the ACIS and Parasolid kernels are being updated...

2020-01-01

3D Scene (ICS)

Frequently asked questions (FAQ)

2020

2020

How do I change from inches to mm in the 3D scene?

Level of knowledge:

You do this under Common>Units...

2020-01-01

2D Drawing (ICD)

Frequently asked questions (FAQ)

2020

2020

Why can't I see my drawing templates even though I have copied them in?

Level of knowledge:

The reason for this is that the default path for the templates was switched between SP1 and PU1 in 2020. Close first IRONCAD...

2020-01-01

Guides (more info)

Self-study

2020

2020

Mastering the TriBall tool

Level of knowledge:

IRONCAD includes a patented tool for 3D positioning of objects, called TriBall. Hailed by some as "The most useful tool in CAD history"...

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